A small business network is not a small version of a corporate one. It is the same network with nobody assigned to it. CDM builds it once, documents it properly and watches it remotely — for offices, warehouses and shops across West Georgia and metro Atlanta.
Who this is for
The person who reboots the switch is whoever is standing closest to it. That is not a criticism of the business — it is the reason the network has to be built so it does not need one.
A practice, an agency or a front office does not have a spare afternoon. When the network stops, the scheduling, the files and the reader on the front door stop with it, and the whole building stands around while somebody guesses.
A shop or light industrial building breaks every assumption consumer equipment is built on. Copper only carries so far, a metal structure does what it likes to wireless signal, and the switch that matters is in the corner nobody wants to walk to.
What worked with four people is still in place with fifteen. Nothing has failed outright — it drops, stalls and recovers in ways nobody can reproduce, and the repair has quietly become a habit of rebooting things.
What we build
The design, the cable, the rack, the cameras and the monitoring come from one company — so there is nobody left to point at when something stops.
Walk the buildingWe walk the building before we quote it — what is installed, what it is doing, where the internet actually enters, and which of your five complaints are one problem wearing five hats. Nothing gets replaced for being old. Only for being the thing that is failing.
Staff, guest, cameras and card readers on separate networks running over the same equipment. A guest phone cannot see your files, and a camera cannot see anything at all. That is a design decision, not a second set of hardware.
Cat6 to the desks, the access points and the cameras, and fiber where the distance is past what copper will carry — between buildings, across a warehouse, out to the shop. Routed with intent, terminated properly, tested and labeled at both ends.
The shelf of adapters and the unlabeled bundle become a rack: gateway, switching, patch panel, power protection and on-site storage, mounted and marked. Somebody has to untangle it eventually. Better on purpose than at eleven at night.
UniFi Protect on entrances, docks, the yard and anywhere that needs a record, recorded on site with no monthly subscription. UniFi Access for keycard, mobile and keypad entry, so an employee leaving is a credential revoked instead of a lock rekeyed.
Remote monitoring, firmware and security updates, and scheduled health checks during the week — so the failing switch port surfaces on a Wednesday afternoon rather than at the start of a Monday, and the documentation is already written when it does.
Planned before purchased
Where the drops land, where the wireless has to reach and what goes in the closet get decided on paper — before anybody buys equipment or opens a wall.
Every outlet placed against how the floor is actually used — desks, registers, access points, cameras and the equipment in the back.
Wireless modeled against racking, machinery and interior walls, including the dock, the yard and the parts of the site people forget are part of it.
One place where the gateway, switching, patch panel, storage and power protection live, laid out with room left to grow into.
What you keep
A business that cannot explain its own network is one resignation away from a problem it cannot price. Documentation is not paperwork here — it is the part you actually own.
Every port and patch marked at both ends, so a fault can be traced without unplugging things to see what goes dark.
What is plugged into what, which network it lives on, and what stops working if a given piece fails.
The business owns the equipment and the admin accounts. Handed over in writing — not held by whoever installed it.
The few things to check before anybody calls anybody, written for whoever is standing closest rather than for an engineer.
Infrastructure. Network design, Cat6 and fiber cabling, wireless, the rack and wiring closet, on-site storage, cameras, door access, and the remote monitoring that watches all of it.
Help desk. No general PC repair, no printer support, no email or user password resets, and no deep server administration beyond the rack and the storage in it. It is a different trade, and a company that claims both is usually doing one of them badly.
Common questions
Most of these arrive the same way — somebody has already paid for a fix that did not hold, and would rather not do it twice.
Yes, and most of it already is. Assessments, cable pulls, rack building and configuration happen when they suit the building, and anything that has to take the network down is scheduled with whoever runs the place — after hours, at a weekend, or during whatever your quiet period actually is. Where a cutover cannot be finished in one visit, the old path stays up and carrying traffic until the new one is tested. A warehouse and a dental office have opposite definitions of a good time to do this, so we ask rather than assume.
Nothing, which is the entire point of building it this way. Most small business networks are held together by one person who set it up and never wrote anything down, and the day that person moves on is the day the business discovers it does not own its own infrastructure. Everything we install is labeled at both ends, mapped on paper, and handed over with the admin credentials in the business name. The handoff includes a short runbook: the few things to check before anybody calls anybody, written for whoever is standing closest rather than for an engineer. Remote monitoring runs underneath all of it, so a fault does not depend on somebody noticing.
Often, and we will tell you which pieces plainly. Some of what is in the closet is fine and simply badly configured or badly placed. Some of it is consumer equipment that has been asked to do a job it was never built for, and no amount of configuration fixes that. Cable is usually the part worth doing properly first, because it is the most disruptive to add later and everything else rides on it. After the assessment you get a list of what stays, what moves, what gets reconfigured and what genuinely needs replacing, along with the reason for each — and you can stage the work over time if that is how it has to be funded.
No, and that is deliberate. CDM does infrastructure — the cabling, the network, the wireless, the rack, the storage, the cameras and the door access. We do not do general PC repair, printer support, email or user password resets, or deep server administration beyond the rack and the storage in it. Infrastructure and help desk are different trades that happen to share a hallway, and a company claiming both is usually doing one of them badly. If you already have an IT provider or an internal person, we build the layer they run on and work alongside them. If you do not, we will say so during the assessment rather than after.
The building drives it more than the business does. What matters is the number of drops and where they have to land, whether the walls and ceilings are open or finished, how far the longest runs are and whether any of them need fiber, how much of the site has to be covered by wireless, how many cameras and doors are involved, and whether there is a usable place to put a rack or one has to be created. A finished masonry building with long runs and no pathway costs more than an open shell of the same size, and no honest figure exists before somebody has walked it. The assessment is free and produces a written quote; you keep the findings whether or not you hire us.
Where we work
Commercial work is judged on the second visit, not the first. It helps that the second visit is a short drive.
No cost, no obligation
We walk the building, open the closet, look at what is actually installed, and tell you plainly what is holding you back and what is simply misconfigured. You get the findings in writing whether or not you hire us.
Assessments booked around your business hours
